refund & return policy

Thanks for shopping with Thecosmoline

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If you are not entirely satisfied with your purchase, we're here to help.

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Returns

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You have five calendar days to return an item from the date you received it.

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To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

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Refunds

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Once we have received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item (please allow up to two business days for inspection)

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If your returned item is approved for the refund, we will initiate a refund to your bank account.

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Shipping

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You will be responsible for paying for your own shipping costs for returning and collecting your item.

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Contact Us

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If you have any questions on how to return your item to us then please email thecosmoline@gmail.com